Last updated: January 18, 2026

This Subscription Policy governs all subscription-based purchases made on our website. By purchasing a subscription product, you agree to the terms outlined below in addition to our Terms of Service.

1. Subscription Overview

When you purchase a subscription, you authorize us to automatically charge your selected payment method on a recurring basis according to the subscription plan you selected at checkout.

Subscriptions renew automatically at the end of each billing cycle unless canceled by the customer prior to the next scheduled billing date.

2. Billing & Automatic Renewal

Subscription orders are billed in advance on a recurring basis. The billing date is based on your original purchase date and repeats at your selected interval (every 30, 60, or 90 days). By completing a subscription purchase, you expressly consent to automatic recurring charges. You will receive an order confirmation email after each successful subscription charge.

3. Managing Your Subscription

You may manage your subscription at any time by contacting our support team at support@getfloria.com or at Subscription Management

Available management options include canceling your subscription, pausing your subscription temporarily, skipping an upcoming shipment, changing delivery frequency, and updating payment method or shipping address.

All changes must be made before your next scheduled billing date to take effect on the upcoming order.

We respond to all subscription management requests within 24 hours.

4. Cancellation Policy

You may cancel your subscription at any time with no cancellation fees or penalties.

To ensure cancellation takes effect, you must cancel at least 24 hours before your next scheduled billing date. Cancellations made after a charge has been processed will take effect for the following billing cycle. Once an order has been charged and processed, that specific order cannot be canceled.

5. Refund Policy for Subscription Orders

Once a subscription renewal charge has been successfully processed, that order is considered final and cannot be refunded through standard cancellation.

This policy exists because subscription inventory is allocated and prepared specifically for scheduled fulfillment upon billing.

For issues related to product quality, damage during shipping, or other concerns covered under our standard guarantee, please refer to our Refund Policy or contact support directly.

6. Product Category: Dietary Supplements

Our subscription products are classified as dietary supplement products.

Due to health, safety, and regulatory considerations, customers are responsible for ensuring products are appropriate for their individual use. Supplements should not be taken if you have known allergies to any ingredients. Consult with a healthcare provider before use if you are pregnant, nursing, or taking medications.

7. Customer Responsibility

By subscribing, you agree to monitor your upcoming billing dates, manage or cancel your subscription before the next renewal if you wish to stop receiving orders, ensure payment information remains current and valid, and review product ingredients and usage instructions before consumption.

8. Eligibility

Subscription products are intended for use by adults 18 years of age or older.

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

9. Policy Acceptance

By purchasing a subscription, you acknowledge that you understand the automatic renewal nature of subscription orders, have the ability to manage or cancel your subscription at any time before billing, accept responsibility for managing your subscription and billing dates, and have read and agree to this Subscription Policy.

10. Changes to This Policy

We reserve the right to update or modify this Subscription Policy at any time. Material changes will be communicated via email to active subscribers. Continued use of the subscription service after changes constitutes acceptance of the updated policy.

Questions or Support

For questions about your subscription or to request assistance, contact us at support@getfloria.com with a response time of within 24 hours.